If running a small, medium, large or global enterprise truly requires emotional intelligence as well as industry knowledge and technical
Societies with greater equality between men and women are healthier, safer and more prosperous. The Elders Just the other day,
For the past 30 years, I collaborated with small, medium and large organizations in redesigning their structures, systems and processes to fit their strategies and enable employees to serve their customers. In the 70s, we referred to this subsequent flattening of the organizational hierarchy as democratizing the workplace, which suited the social-spiritual ethos of the day. In the 80s and 90s, similar efforts were renamed as building high performing teams and workplaces. Almost two decades into the millennium, and organization designers now refer to these streamlined, democratic workplaces as adaptive enterprises. Regardless of what lessons we learned and labels we invented over the past 50 years, the purpose of an organization has never changed — to provide the necessary resources and training to front line staff so they confidently, considerately and joyfully serve clients.
From the macrocosm of our planet through to the microcosm of our physical bodies, we are experiencing a radical paradigm