Category: Organization Design — a Collaboration Platform

Purpose & Function Setting out on the journey of organization design means consciously choosing to align all the parts of an enterprise.  The aim with this deliberate business solution is to ensure the organization’s strategic or competitive advantage—PURPOSE (why it exists) & FUNCTION (what tasks it does in service to its purpose—is delivered effectively and efficiently to its customer base.  Excellent customer service is directly correlated to whether or not these parts are aligned. Shared Experience Broadly speaking, all organizations share the same three parts: • a Social system—customer demands, rewards/recognition, people processes, ways of working, culture, strategy, value-creation activities) • a Technical system—structures, technologies, management/ coordination processes and systems • an Environmental system—geographic-social-political-economic trends surrounding and influencing the business Bringing this “whole system” into a design exercise can daunt even the best of multi-taskers, which is why a collaborative approach not only eases the brain strain and workload but also enriches creativity, innovation and engagement. Whole System Collaborative Design By collaboratively co-designing their entire enterprise, employees and managers learn how to best serve all their stakeholders not just for today’s circumstances but for future change as well.  Designing your enterprise’s collaboration platform creates the stable, agile foundation capable of surviving and thriving in the rapidly changing environment of the 21st century. Collaboration Platform

Shifting Landscapes — from Foreground to Background

I witness the shifting landscape of this body reforming. Nothing to do but leave the shore of my familiar to discover new territory, new shape, new truth. For me, writing is an exercise in integration.  Inspired by a particular theme,…

Helen Maupin

Happiness — at Work and in Life

Happiness is the new metric for recruiting and retaining innovative employees or so Google espouses. This is good news for those who are currently employed in mind-numbing work within rigidly autocratic bureaucracies.  With the support of big data sources (massive workforce surveys,…

Helen Maupin

Shared Governance — An Idea Whose Time Has Come

In its simplest — and possibly best — definition, shared governance incorporates shared leadership and participative decision-making.  As near as I can surmise from my research, the concept of shared governance has its roots in the academic institutions of the…

Helen Maupin

Leading within a Shared Governance System

In last week’s blog I bemoaned the epidemic nature of dysfunctional and irrelevant party politics, both in Canada and around the world. Whether the Conservatives, Liberals or New Democrats are waving Canada’s leadership flag, political governance is more about getting…

Helen Maupin

Collaboration — Clueing In

It is safe to say our world of business, economics, and politics is drastically changing.  I think most of us agree that the challenges we faced early in our careers look nothing like the challenges we face today. Point of…

Helen Maupin

Global Trends 2013 — a Glad Game

While researching global trends for strategic planning sessions, I discovered a dismal communication pattern in our society.  Much like the daily news reported on television and in newspapers, 99% of what we hear and read is negative.  As an example,…

Helen Maupin

From Conveying Information to Converging Knowledge

I am off to Indianapolis, Indiana, this week to move a collaborative writing project into its final stages. Over the past five years, seven colleagues, including our much larger Socio-Technical Systems Roundtable community, conducted action research (STS-RT Discovery Process), which we…

Helen Maupin

Glass Ceiling — Alive and Well

As a feminist who has disallowed inequity to rule her life and a concerned citizen who understands the value of diversity, it is difficult to not become cynical when I read the preponderance of research claiming North America is far…

Helen Maupin

Think Positively — Life is Good; Really!

A recent CNN news bulletin reported positive trends in the following U.S. social wellness measures — •  high school dropout rates •  college enrollment •  juvenile crime •  drunken driving •  traffic deaths •  infant mortality •  life expectancy •  per…

Helen Maupin

Strength-based Strategy & Structure

I am led to conclude that an organization’s structure can be moral or immoral in and of itself. [. . .] consciously constructing an organization that, by its design, impairs people’s health is ultimately no different  than willfully using asbestos…

Helen Maupin

Surviving and Thriving in a “Both And” World

In the past 50 years, humans generated more knowledge than in all their existence on this planet.  No wonder the world feels confusing and even overwhelming at times. New combinations of technology, competition, and communications are causing fundamental change in venerable…

Helen Maupin

Life Cycles — How We Stay In Prime

One can say that everything has a growth cycle, particularly when we refer to living organisms.  However, we can also state that every system designed by humans has a growth cycle.  Whatever we create reflects who we are.  Therefore, individuals,…

Helen Maupin