The world watches and waits with bated breath to see how the European Union (EU) will respond to Greece’s “No” referendum vote. Clearly, as North Americans we are so far removed from European politics and economics that it is difficult…
Ecosystems are not a new phenomenon. The term has existed in relation to the natural environment since 1934 when coined by British ecologist Arthur Tansley and defined as the flow of energy and material through ecological systems. Today, the term’s…
In 2013, a World Health Organization’s (WHO) study claimed Monaco to be where men (85.3 years) and women (87.2 years) have the longest life expectancy. In contrast and due in large part to its poverty, Sierra Leone’s life expectancy is…
When we are in conflict with others, often our default pattern of reaction tethers us into a repetitive cycle of withdrawal-frustration-rage. The pervasiveness of this unhealthy reaction pattern is evidenced across a multitude of situations — • Beating and sexually…
Across cultural and racial differences, humans still share more in common with each other than differences. If you need proof of such common ground, then consider this universal response pattern habituated by most people when they experience anger—first comes withdrawal,…
Yoga is a spiritual practice meant to unite or integrate our whole being—mind, body and spirit. For many beginning yoga practitioners, these aspects of ourselves may not be working together and in some cases may actually work against each other.…
If running a small, medium, large or global enterprise truly requires emotional intelligence as well as industry knowledge and technical expertise, then why do so many corporate leaders score low on emotional intelligence? In a recent study of 1500 senior…
Societies with greater equality between men and women are healthier, safer and more prosperous. The Elders Just the other day, I overheard a young woman say to her friend, “gender discrimination doesn’t apply to me.” At that moment, I realized…
In his 1990 book, Shared Minds: The New Technologies of Collaboration, Michael Schrage wrote that collaboration added real value by creating both better ideas and better work. Unquestionably, we see this truth demonstrated throughout the many collective systems in current…
Recently I wrote in a yoga article (published by the Winnipeg Free Press), in order to be happy no matter what emerges, we need to strengthen our positive response-ability. Ultimately, this means finding our centre (our true nature) and staying…
Customers [and employees] expect exceptional experiences and have plenty of other choices should you not rise to the occasion. Lior Arussy As we are learning in our workplaces, the Millennials (Generation Y) are not good at following orders because they want…
Do you have an intimate understanding of your customers’ experiences when purchasing and then using your services and products? Given that mapping organizational workflows prove to reduce operational errors and increase return on investment, it follows that mapping your customers’…
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