Transformational Coaching Model

1. Start from what is no longer working (the breakdown):
• conflicts
• failure to achieve goals
• crisis of competence/confidence
2. Listen to and test interpretations (the story):
• life patterns
• beliefs
• assumptions
3. Use data to shift perspective (the transformation):
• personal assessment
• archival
COACHING SKILLS:
1. Build trust and rapport
2. Listen
3. Observe
4. Question
5. Provide feedback
6. Summarize and Commit to next steps